Keith has a proven track record of delivering engaging trainings that empower clients to negotiate effectively and resolve challenging conflicts on their own. Keith got his start as a trainer in Harvard University’s executive programs where he’s taught thousands of senior participants and routinely receives top participant ratings. Keith’s success as a trainer draws on several unique strengths:
- A thorough knowledge of empirical research in negotiation and conflict resolution, group decision making, and strategic decision making—Keith knows what works and what doesn’t.
- Years of conducting ground-breaking academic research in negotiation and conflict resolution and group decision making at Columbia and Harvard University—Keith is published in top tier journals, The Harvard Business Review, and The Handbook of Negotiation.
- The skillful use of simulations and case studies as well as training tools that Keith himself pioneered—Keith developed the Personal Conflict Profile, the first 360 degree evaluation of an individual’s ability to negotiate and resolve conflict.
- Years of experience helping government agencies, businesses, and boards of directors solve high-stakes problems—Keith has spent over fifteen years resolving real-world conflicts.
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